Privacy Policy

Our Commitment to Your Privacy

At draloventhisqa, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, protect, and share information about you when you use our services.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services:

  • • Contact details including name, email address, phone number, and postal address
  • • Financial information relevant to our planning services, such as income ranges and financial goals
  • • Communication records including emails, messages, and consultation notes
  • • Technical information such as device type, browser information, and website usage patterns

How We Use Your Information

We use the information we collect for the following purposes:

  • • To provide personalized financial planning consultations and services
  • • To communicate with you about appointments, services, and account information
  • • To improve our services and develop new features based on user needs
  • • To comply with legal obligations and protect against fraud or misuse
  • • To send marketing communications if you have given consent

Legal Basis for Processing

We process your personal information based on the following legal grounds:

We process your data based on contract performance, legitimate business interests, and your explicit consent where required. = "Consent / Legitimate Interest"

How We Share Information

We may share your information in the following circumstances:

  • • With service providers who help us operate our business, subject to confidentiality agreements
  • • When required by law, regulation, or legal process
  • • To protect our rights, property, or safety, or that of others
  • • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Privacy Rights

You have the following rights regarding your personal information:

  • • Access to information about what personal data we hold about you
  • • Correction of inaccurate or incomplete personal information
  • • Deletion of your personal information in certain circumstances
  • • Restriction of processing in specific situations
  • • Data portability to transfer information to another service provider
  • • Object to certain types of processing, including direct marketing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website.

For detailed information, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or website notices.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

draloventhisqa

Level 15, 100 Collins Street, Melbourne VIC 3000

Email:: contact@draloventhisqa.com

Phone:: +61 212 292 634

Last Updated:: September 19, 2025